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Tickets · 06 / 14
Assign & snooze
A bottom sheet to reassign, change priority or snooze until a carrier update.
- 01Agents with availability and current load
- 02Group, priority and snooze in one sheet
- 03Native radios: works without JavaScript
- 04Snooze until the replacement arrives
#4812
#4812 · opened Thu, Oct 15
Tent order NP-20931 hasn't moved since Oct 9
OpenHighNext reply in 27 minEmail
NP-20931 lost · replacement NP-21187 out for delivery Wed
Assign & snooze
Assign & snooze
#4812 · Jonas Lindqvist
Mon, Oct 19
Order NP-21187 shipped — tracking email sent (automation: Shipping updates)· 8:47 AMTue, Oct 20
Jonas Lindqvist9:51 AMHi Ada,
Tracking says the new tent is out for delivery tomorrow — great. One question: if the original box ever turns up, should I refuse it or send it back? I don't want to end up with two tents I didn't pay for.
Jonas
Status changed to Open: the customer replied· 9:51 AM