11
You · 11 / 14
Stats
Ada's last 30 days: tickets solved, first reply time and CSAT versus the team.
- 01Solved, first reply and CSAT for 30 days
- 02Each figure against the team
- 03Leaderboard with Ada's rank
- 04Workload right now
Last 30 days · Sep 21 – Oct 20
Your stats
Tickets solved
307
#5 of 11 on the team
team median 306
- First reply
- 24m
- team 35m
- CSAT
- 95%
- 61 of 64
- One-touch
- 58%
- team 57%
You vs the team
First reply medianFaster than team
You24 min
Team35 min
CSATAbove team
You95%
Team93%
Solved in one replyAbove team
You58%
Team57%
Leaderboard · solved
1Hana Kobayashi545
2Theo Marchetti511
3Nell Ashworth477
4Rafael Duarte443
5You307
Right now
4open
1pending
0on hold
Team first reply, 9 weeks58 min → 36 min median