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SolvedLive chatSLA met

Swap pack color before shipping

Liam Carver opened this ticketvia Live chat · Fri, Oct 16, 12:02 PMUpdated Mon, Oct 19, 9:40 AM

Solved
Normal prioritynormal
Theo Marchetti
GroupOrders

SLA timers

Policy: Live chat · normal
First replyMet
1 min

Target 10 min

Next reply
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No reply owed

ResolutionOver target
2 d 21 h

Target 4 h

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Replies, notes and events
  1. Liam Carver12:02 PM

    Can I switch my Switchback 38L from Rust to Spruce before it ships?

  2. Assigned to Theo Marchetti (Orders & Returns)· 12:03 PM
  3. Theo Marchetti set the status to Solved · CSAT: 4/5· 9:40 AM

To Liam Carver · live chat

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