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#4855Emmett Clarke
Ridgeline 2P zipper split on the door
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High priorityhigh
Greta Holm
- Monday, October 19Emmett Clarke10:48 AM
The door zipper on my Ridgeline 2P separates behind the slider after a few pulls. It's six weeks old and I'm out again this weekend in the Smokies. Photos attached.
- zipper-front.jpg2.1 MB
- zipper-detail.jpg1.8 MB
- Greta Holm11:40 AM
Hi Emmett, thanks for the photos — that's a worn slider, not the zipper teeth, which is good news. Try this: close the slider very gently with pliers on both sides, a little at a time, then test it. It fixes most splits in a minute. If it still separates, I'll send a new fly door panel under warranty.
Greta
- Tuesday, October 20Emmett Clarke8:05 AM
Tried the pliers trick — better, but it still splits about one in five zips. I'd rather not risk it this weekend. Can you send the replacement?
To Emmett Clarke <emmett.clarke@blueridge.example>
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