On holdEmail
Order cancelled by your system?
Marcus Lee opened this ticketvia Email · Sun, Oct 18, 1:47 PMUpdated Mon, Oct 19, 11:50 AM
On hold
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Maya Castellanos
Orders & Returns
GroupOrders
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SLA timers
Policy: Standard · high- First replyMissed
- 21 h 10 min
Target 1 h
- Next replyPaused
- Paused
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- Open for
- 1 d 20 h
Target 2 d · 3 h 23 min left
Conversation
Replies, notes and events- Sunday, October 18Marcus Lee1:47 PM
I got an email that my order is on hold for review. I've ordered from you three times. What's going on?
- Assigned to Maya Castellanos (Orders & Returns)· 1:52 PM
- Monday, October 19Status set to On hold· 11:50 AM
To Marcus Lee <marcus.lee@brightwater.example>
Only your team sees notes. Type @ to mention.