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Resoling service for Cairn boots?

Keiko Tanaka opened this ticketvia Email · Mon, Oct 19, 1:30 PMUpdated Today, 10:02 AM

Open
Normal prioritynormal
Kofi Mensah
GroupProduct

SLA timers

Policy: Standard · normal
First replyMet
44 min

Target 4 h

Next replyNext reply in 7 h 38 min
6:02 PM

Target 8 h from 10:02 AM

Open for
20 h 54 min

Target 3 d · 2 d 3 h left

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Replies, notes and events
  1. Keiko Tanaka1:30 PM

    My older Cairn Mids have plenty of life in the uppers but the tread is gone. Do you offer resoling?

  2. Kofi Mensah2:14 PM

    Hi Keiko, we do — through our repair partner, for $65 including return shipping. They'll replace the outsole and check the stitching. Want me to send a label?

  3. Keiko Tanaka10:02 AM

    Yes please! How long does it take? And can I keep the same insoles?

To Keiko Tanaka <keiko.t@harborline.example>

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