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Exchange shipped the wrong size again

Samir Khoury opened this ticketvia Email · Today, 7:48 AMUpdated Today, 9:55 AM

Open
Normal prioritynormal
Hana Kobayashi
GroupOrders

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Policy: Standard · normal
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32 min

Target 4 h

Next replyNext reply in 7 h 31 min
5:55 PM

Target 8 h from 9:55 AM

Open for
2 h 36 min

Target 3 d · 2 d 21 h left

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  1. Samir Khoury7:48 AM

    The exchange arrived and it's a size 10 again, not the 10.5 I asked for. Second time. Really?

    • box-label.jpg1.2 MB
  2. Hana Kobayashi8:20 AM

    Samir, I'm so sorry — the label says 10.5 but the pick was a 10. I've sent a 10.5 by express today (NP-21225) and a prepaid label for the wrong pair. No need to wait for it to come back. Hana

  3. Samir Khoury9:55 AM

    OK thanks. Will the express one get here by Thursday? I'm hiking Saturday.

To Samir Khoury <samir.khoury@motorline.example>

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