Workspace

Integrations

Apps connected to Northpine's Parley workspace. Data shows up next to tickets, in automations and in reports.

Connected 6

  • Shopvale

    Store

    Orders, customers and products from your storefront, shown next to every ticket.

    ConnectedSynced 2 min ago · 18,204 orders

    Used in Customer profiles

  • Parcelwise

    Shipping

    Live carrier tracking and traces; powers “Stuck shipment watch”.

    Connected6 carriers

    Used in Stuck shipment watch

  • Ledgerly

    Payments

    See charges and issue refunds without leaving the ticket.

    ConnectedRefunds up to $600 without approval

    Used in Refunds on tickets

  • Ringwell

    Phone

    Calls and voicemails become tickets with recordings and notes.

    Connected(218) 555-0142

    Used in Phone channel

  • Snapshore

    Social

    Direct messages and public mentions in the shared inbox.

    Connected@northpine

    Used in Social view

  • Talkstack

    Team chat

    Post urgent tickets and SLA alerts to a team channel.

    Connected#support-alerts

    Used in SLA alerts

Available 4

  • Returnloop

    Returns

    Self-serve returns portal with labels and refund status.

  • Mapleform

    Surveys

    Longer post-purchase surveys alongside CSAT.

  • Sendmark

    Email

    Sync customer segments and suppress marketing during open tickets.

  • Hookbridge

    Developer

    Webhooks and a REST API for your own tools.

Connect Returnloop

Self-serve returns portal with labels and refund status.

Returnloop will be able to

You can disconnect at any time; data already shown on tickets stays.

Connect Mapleform

Longer post-purchase surveys alongside CSAT.

Mapleform will be able to

You can disconnect at any time; data already shown on tickets stays.

Connect Sendmark

Sync customer segments and suppress marketing during open tickets.

Sendmark will be able to

You can disconnect at any time; data already shown on tickets stays.

Connect Hookbridge

Webhooks and a REST API for your own tools.

Hookbridge will be able to

You can disconnect at any time; data already shown on tickets stays.