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Rule 03 of 8On

Stuck shipment watch

Flags orders with no carrier scan for 4 days and opens a ticket before the customer has to ask.

01WhenTrigger

Checks every ticket and order on the hour.

02IfConditions
Tickets match
of these conditions
03ThenActions, in order
  1. 1
  2. 2
  3. 3

Test run · Tue, Oct 20, 10:24 AM · nothing was changed

Orders in transit or shipped

0 of 8 would match

  1. NP-21187Jonas Lindqvist · Oct 16No match: scanned in the last 4 days
  2. NP-20955Callum Reid · Oct 8Skipped: open ticket #4848 covers it
  3. NP-21150Grant Whitaker · Oct 16Skipped: open ticket #4842 covers it
  4. NP-21102Nadia Petrovic · Oct 16Skipped: open ticket #4851 covers it
  5. NP-21070Clara Jensen · Oct 16No match: scanned in the last 4 days
  6. NP-21044Elsa Virtanen · Oct 15No match: scanned in the last 4 days
  7. NP-21160Pete Kowalski · Oct 19No match: scanned in the last 4 days
  8. NP-20870Harper Quinn · Oct 5Skipped: open ticket #4819 covers it