SolvedEmailSLA met
Refund not showing on my card yet
Ben Okoro opened this ticketvia Email · Thu, Oct 15, 11:03 AMUpdated Mon, Oct 19, 1:40 PM
Solved
Set status
Normal prioritynormal
Set priority
Rafael Duarte
Orders & Returns
GroupOrders
Move to group
SLA timers
Policy: Standard · normal- First replyMet
- 57 min
Target 4 h
- Next reply
- —
No reply owed
- ResolutionOver target
- 4 d 2 h
Target 3 d
Conversation
Replies, notes and events- Thursday, October 15Ben Okoro11:03 AM
You emailed that my sleeping bag refund was issued on the 9th but I don't see it on my card.
- Assigned to Rafael Duarte (Orders & Returns)· 11:08 AM
- Monday, October 19Rafael Duarte set the status to Solved · CSAT: 4/5· 1:40 PM
To Ben Okoro <ben.okoro@highplain.example>
Only your team sees notes. Type @ to mention.