SolvedLive chatSLA met
Headlamp won't charge out of the box
Fatima Diallo opened this ticketvia Live chat · Fri, Oct 16, 8:44 AMUpdated Mon, Oct 19, 2:30 PM
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Hana Kobayashi
Orders & Returns
GroupOrders
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Policy: Live chat · normal- First replyMet
- 1 min
Target 10 min
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No reply owed
- ResolutionOver target
- 3 d 5 h
Target 4 h
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Replies, notes and events- Friday, October 16Fatima Diallo8:44 AM
My new Ember 400 doesn't charge. The light on the cable never comes on.
- Assigned to Hana Kobayashi (Orders & Returns)· 8:45 AM
- Monday, October 19Hana Kobayashi set the status to Solved · CSAT: 4/5· 2:30 PM
To Fatima Diallo · live chat
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