SolvedEmailSLA met
Wrong apartment number on my order
Tomás Ribeiro opened this ticketvia Email · Sat, Oct 17, 12:22 PMUpdated Mon, Oct 19, 9:05 AM
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Sami Haddad
Orders & Returns
GroupOrders
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SLA timers
Policy: Standard · normal- First replyMet
- 26 min
Target 4 h
- Next reply
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No reply owed
- ResolutionWithin target
- 1 d 20 h
Target 3 d
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Replies, notes and events- Saturday, October 17Tomás Ribeiro12:22 PM
I typed 21 instead of 12 for my apartment. Can you fix it before delivery?
- Assigned to Sami Haddad (Orders & Returns)· 12:27 PM
- Monday, October 19Sami Haddad set the status to Solved · CSAT: 5/5· 9:05 AM
To Tomás Ribeiro <tomas.ribeiro@sundial.example>
Only your team sees notes. Type @ to mention.