SolvedEmailSLA met
Order NP-21140 confirmation never came
Daniel Achebe opened this ticketvia Email · Mon, Oct 19, 8:41 AMUpdated Mon, Oct 19, 12:05 PM
Solved
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Normal prioritynormal
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Rafael Duarte
Orders & Returns
GroupOrders
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SLA timers
Policy: Standard · normal- First replyMet
- 30 min
Target 4 h
- Next reply
- —
No reply owed
- ResolutionWithin target
- 3 h 24 min
Target 3 d
Conversation
Replies, notes and events- Monday, October 19Daniel Achebe8:41 AM
I placed an order Sunday and never got a confirmation email. Did it go through?
- Assigned to Rafael Duarte (Orders & Returns)· 8:46 AM
- Rafael Duarte set the status to Solved· 12:05 PM
To Daniel Achebe <d.achebe@riverline.example>
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