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Rule 07 of 8On

CSAT survey

Asks for a 1–5 rating one day after a ticket is solved.

01WhenTrigger

Runs once per event, in rule order.

02IfConditions
Tickets match
of these conditions
03ThenActions, in order
  1. 1

Test run · Tue, Oct 20, 10:24 AM · nothing was changed

Recently solved tickets

10 of 10 would match

  1. #4873Gift wrap option? · Zainab MusaSurvey sent · no rating yet
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  6. #4861How do I start a return? · Yuki MoriSurvey sent · rated 5/5
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  8. #4856Following up — parcel still missing · Pete KowalskiSurvey sent · rated 4/5
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