Start a return

Changed your mind? You can return unused gear with its tags within 60 days of delivery. Return shipping is free in the US.

How to return

1. Go to Account → Orders and choose Return next to the item, or ask us in chat.
2. Pick a reason and print the prepaid label we email you (or show the QR code at a carrier location).
3. Pack the item with its tags and drop it off. Keep your receipt until the refund arrives.

What can't be returned

• Used fuel canisters
• Personalized or engraved items
• Gear that has been used outdoors (see warranty instead if something failed)