ClosedEmailSLA met
Promo code TRAIL15 not applying at checkout
Rosa Delgado opened this ticketvia Email · Tue, Oct 13, 9:02 AMUpdated Sat, Oct 17, 9:30 AM
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Rafael Duarte
Orders & Returns
GroupOrders
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Policy: Standard · normal- First replyMet
- 41 min
Target 4 h
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No reply owed
- ResolutionOver target
- 4 d
Target 3 d
Conversation
Replies, notes and events- Tuesday, October 13Rosa Delgado9:02 AM
I got TRAIL15 in your newsletter but checkout says it isn't valid for my cart. I'm buying a pack, nothing on sale.
- Assigned to Rafael Duarte (Orders & Returns)· 9:07 AM
- Saturday, October 17Rafael Duarte set the status to Closed · CSAT: 3/5· 9:30 AM
To Rosa Delgado <rosa.delgado@mesaview.example>
Only your team sees notes. Type @ to mention.