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Split shipment — only got the pack

Callum Reid opened this ticketvia Live chat · Thu, Oct 15, 9:48 AMUpdated Mon, Oct 19, 9:50 AM

Closed
Normal prioritynormal
Hana Kobayashi
GroupOrders

SLA timers

Policy: Live chat · normal
First replyMet
1 min

Target 10 min

Next reply
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No reply owed

ResolutionOver target
4 d

Target 4 h

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Replies, notes and events
  1. Callum Reid9:48 AM

    My Switchback pack arrived but nothing else from the order. Is the rest coming separately?

  2. Assigned to Hana Kobayashi (Orders & Returns)· 9:49 AM
  3. Hana Kobayashi set the status to Closed · CSAT: 5/5· 9:50 AM

To Callum Reid · live chat

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