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Boots arrived — left boot squeaks

Jack Morrow opened this ticketvia Live chat · Today, 7:02 AMUpdated Today, 10:21 AM

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Greta Holm
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  1. Jack Morrow7:02 AM

    Hi! New Cairn Mids, love them, except the left one squeaks every step. Is that normal?

  2. Greta Holm7:05 AM

    Morning Jack! It's usually the insole rubbing on the footbed. Can you pull the left insole out and walk a few steps without it?

  3. Jack Morrow10:21 AM

    Did that — no squeak without the insole. So it's the insole?

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