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Rule 04 of 8On

Pending follow-up

Nudges customers who haven't replied in 3 days, then solves after 7.

01WhenTrigger

Checks every ticket and order on the hour.

02IfConditions
Tickets match
of these conditions
03ThenActions, in order
  1. 1
  2. 2

Test run · Tue, Oct 20, 10:24 AM · nothing was changed

Pending tickets

0 of 12 would match

  1. #4809Driftwood 20°F — comfort vs. limit rating? · Yuki MoriWaiting 18 h of 72 h
  2. #4819DM: tracking link doesn't work · Harper QuinnWaiting 25 h of 72 h
  3. #4825Cairn Mid leaking after 3 months · Ingrid SolbergWaiting 23 h of 72 h
  4. #4831Lowfire stove at altitude? · Hugo LaurentWaiting 17 h of 72 h
  5. #4836DM: tent arrived with a torn fly · Diego FuentesWaiting 19 h of 72 h
  6. #4842Replacement pole hasn't arrived · Grant WhitakerWaiting 20 h of 72 h
  7. #4848Missing second box from split shipment · Callum ReidWaiting 17 h of 72 h
  8. #4853Needs a loaner pack for Saturday · Hollis GrantWaiting 18 h of 72 h
  9. #4857Merge two accounts with different emails · Ruth AbernathyWaiting 18 h of 72 h
  10. #4862Shipping address for pole replacement · Noah BergstromWaiting 16 h of 72 h
  11. #4866Quote for 12 Switchback 38L packs · Gwen AshbyWaiting 16 h of 72 h
  12. #4871Can I switch to the Driftwood Long? · Mei-Lin ChouWaiting 1 h of 72 h