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Rule 06 of 8On

Chat hand-off to people

If Pip can't answer in two tries, the chat goes to the next free agent in the group.

01WhenTrigger

Runs once per event, in rule order.

02IfConditions
Tickets match
of these conditions
03ThenActions, in order
  1. 1

Test run · Tue, Oct 20, 10:24 AM · nothing was changed

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1 of 5 would match

  1. #4879Is express shipping available to Texas? · Olu BankolePip handed off: queued for the next free agent
  2. #4876Loyalty points didn't apply · Rosa DelgadoWith Hana Kobayashi
  3. #4877Suggestion: wide sizes for the Cairn Low · Daniel AchebeWith Hana Kobayashi
  4. #4875Order NP-21201 still processing after 3 days · Felix WagnerWith Theo Marchetti
  5. #4867Boots arrived — left boot squeaks · Jack MorrowWith Greta Holm